Maximizing Benefits from IT Project Management

Contents

Acknowledgment

Preface

1 Reflections on the Current State of IT Project Management

Investing in Information Technology

Examining IT Project Performance

Dealing with IT Project Performance Outcomes

Selecting IT Projects

Reviewing the Evolution of Project Management Practices

Understanding the Emerging Role of Information Technology

Finding New Solutions to Ongoing Issues and Problems

2 The Evolution and Influence of Knowledge Management

Getting to the Era of Knowledge Management

Three Components of Knowledge Management

Using Data

Using Information

Using Knowledge

Using Knowledge Management

Knowledge Procurement Procedures

Knowledge Storage Procedures

Knowledge Extent and Spread Procedures

Knowledge Nature and Genesis Procedures

Knowledge ...