Chapter 2

The Evolution and Influence of Knowledge Management

Any examination of information technology warrants consideration of factors that have contributed to the evolution of the information systems that we use today. Prominent among those factors is the consideration of the emerging discipline of knowledge management. This discipline provides for some important peripheral processes that are readily used in conjunction with information systems that have been implemented across industries.

We will introduce this discussion by first reviewing the societal influences on the evolution of information systems. Then we will examine topics related to pertinent aspects of knowledge management.

Getting to the Era of Knowledge Management

Human ...

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