Customer Service Sample Voice Prompts for Banks and Related Financial Services
Introduction
This document contains illustrative samples of scripts for professionally recorded voice prompts for banking and associated financial services enterprises, ranging from large, national/international corporations to small- and medium-sized local community banks. They’re designed to generate ideas for companies that wish to improve customer service through a well-thought-out voice–user interface, and they may be tailored to the company’s unique services and organizational structure.
Table of Contents
Traditionally, most banks have simply provided rudimentary greetings and call distribution prompts, leaving them behind in terms of customer care. ...
Get Marketing of Consumer Financial Products now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
