Illustrations
Figures
1.1 General quality and safety timeline
2.1 Conceptual Model of Capacity Building
2.2 Sustainability Management Framework
2.3 Self assessment: an overview
2.4 Sustainable purchasing strategy development process
2.5 A model of values-based service brands in action
2.7 ISO 14001:2015 Annex SL framework
2.8 Classification of product environmental labels by type
2.9 Framework for sustainability software quality requirements
2.10 Continual Improvement for Social Responsibility
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