Notes
1. Training, “2018 Training Industry Report,” Training 55(6): 18–31. trainingmag.com/sites/default/files/trn-2018-industry-report.pdf.
2. The most authoritative compendium of research on expertise is The Cambridge Handbook of Expertise and Expert Performance. This large volume deals with many aspects of expertise across a broad variety of domains. The two characteristics of expertise cited here are related to the very nature of the subject: expertise is the ability to perform in unique and extraordinary ways but not necessarily able to explain how they perform so well; Experts and novices in a given area think and process information about their subject matter very differently. The greater the expertise, the greater the gap between expert ...
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