Review of Integrating Business Management Processes, Volumes 1, 2 and 3
Dr De Silva has written an excellent series of three books on Integrating Business Management Processes that provides a structure to manage four key elements of a modern business:
■ Quality and food safety.
■ Respect for the environment.
■ Respect for employee well-being.
■ Good business.
Dr De Silva demonstrates that these principles need not be at odds with each other. Rather, when applied with understanding and care, they work harmoniously for the good of the business, its employees, customers and community.
The process of integration adopts a novel approach, focusing on processes encountered in day-to-day business operations without the need for formalised third-party ...
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