Integrating Business Management Processes

Contents

List of Figures

List of Tables

List of Forms

Disclaimer

Foreword

Review of Integrating Business Management Processes, Volumes 1, 2 and 3

Preface

Acknowledgements

Review

Author

SECTION I SUPPORT PROCESSES

1 Document and Record Management

1.1 History of Document and Record Management

1.1.1 Early Document Management

1.1.2 Digital Age of Document Management

1.1.3 Arrival of Enterprise Document Management

1.2 Challenges of Document Management

1.3 Definitions

1.4 Benefits of Good Document Management

1.5 Features of Documents

1.6 Types of Business Documents

1.7 Life Cycle of Documents

1.8 Electronic Document Management (EDM)

1.8.1 Basic Components of EDM

1.9 Challenges of Record Management

1.10 Benefits of Good Record-Keeping

1.11 Features ...