18Innovative Change Management Summary

After World War II, we had family-style organizations where management and employees worked together and prospered together. Management and employees both worked for the good of the organization. Then along came the Japanese concept of management and styles changed; teams strived to eliminate waste, and management saw it as the way to eliminate people. Methodologies emerged like reengineering, redesign, Six Sigma, and Lean, which are all directed at cutting costs and jobs, which as a result broke up the “family”-style management. Everyone started to look out for themselves because the organization was only looking out for itself. The cardinal rule of the day became, “Take care of number 1.” Play it safe. ...

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