Chapter 13
Business Process and Project Management
Quick Look
Case 1, Opening Case: AutoTrader.com's Order Process Goes from Fragile to Flexible
13.1 Business Process Management (BPM)
13.2 Software Architecture and IS Design
13.3 IT Project Management
13.4 Systems Development
Key Terms
Chapter 13 Link Library
Evaluate and Expand Your Learning
- IT and Data Management Decisions
- Questions for Discussion & Review
- Online Activities
- Collaborative Work
Case 2, Business Case: Pep Boys' IT Planning Process
Case 3, Video Case: BlueWorksLive
Process Modeling: Modeling a Business Process and Brainstorming a Business Using ARIS Express and Blueprint
References
Learning Outcomes
Describe the structured business process management (BPM) approach, policies, metrics, and software tools to optimize an organization's activities and processes.
Explain the importance of software architecture design to the maintenance and agility of business processes.
Describe IT project identification, justification, and planning; and understand the triple constraints.
Describe the systems development lifecycle (SDLC) ...
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