Chapter 4

Networks, Collaboration, and Sustainability

Quick Look

Case 1, Opening Case: Mobile Network Gives Haneda Airport Its Competitive Edge

4.1 Business IT Networks and Components

4.2 Wireless Network Applications and Mobile Infrastructure

4.3 Network Management and Search

4.4 Collaboration and Communication Technologies

4.5 Sustainability and Ethical Issues

Key Terms

Chapter 4 Link Library

Evaluate and Expand Your Learning

  • IT and Data Management Decisions
  • Questions for Discussion & Review
  • Online Activities
  • Collaborative Work

Case 2, Business Case: Avoiding a Future of Crippling Car Congestion

Case 3, Video Case: Advocate Health Care Achieves Fast ROI with Business Video

Data Analysis & Decision Making: Cost Comparison of Web Conferencing

References

Learning Outcomes

images Describe network systems and their quality-of-service issues, how high-speed data and voice networks function, and opportunities to improve operational efficiency and business models.

images Describe wireless applications, mobile network infrastructure, and how they support worker productivity, business operations, and strategy.

images Explain the business value of intranets, extranets, and other network portals and their role ...

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