Chapter 11Quantifying and Accounting for Information Assets
In addition to the tragic loss of life and property on 9/11, there was another type of loss: the loss of corporate information assets.
The terrorist attacks of 2001 happened before off-site backups or cloud-based data storage had become mainstream. In the weeks and months following 9/11, we heard from clients with businesses in the Twin Towers who had lost their data and were struggling to recreate it and somehow remain solvent.1 Also, just as any organization suffering a loss of property, some of these companies had filed claims with their insurers for the value of the information assets they lost. Although commercial general liability (CGL) policies at the time were not explicit, insurers ...
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