Human Resource Management for Organizational Sustainability

CHAPTER 6

Accountability in Appraisal Process

Raj K. Nehru

Introduction and Historical Background¹

If you ask an employee in almost any organization about “performance review,” the first thing that you will notice is a collective groan because of a consistent perception among employees of this as being an uncomfortable process. The discomfort arises primarily because of the surprises most of the people involved encounter at the end of the year that significantly impacts their motivation and brings them a sense of anxiety. Not only employees, but even those who evaluate performance generally describe it as a less enjoyable or productive experience. But if the question is about its relevance and applicability, and whether this process is required, ...