CHAPTER 9

The Spark of Insight

Insights Are the Secret Sauce of Strategy

It’s better to fail in originality than succeed in imitation.

—Herman Melville

Everyone has experienced an insight. It’s a sometimes-unexpected, newly realized, clearer understanding of your situation and the action you should take. An insight can have a significant impact on your strategy, which is why I designate it as an X-factor.

This chapter gives you additional strategic thinking tools with a focus on sparking insights and using them in strategy. We’ll examine one Lou Gerstner insight and that insight’s role in providing a compelling new strategic logic that became fundamental to IBM’s turnaround.

IBM was in trouble when Gerstner, an outsider, assumed the CEO role. ...

Get How to Think Strategically now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.