How to Resolve Conflict in Organizations

Tables

1.1Key points in this chapter

1.2Demons and angels in this book

1.3Meta-theoretical traditions for conflict

1.4The People Procedure

1.5Differing contributions of the six models

1.6Summary of the book

2.1Key points in this chapter

2.2Partners and Allies

2.3Partners and Friends

2.4Friends and Allies

2.5Underlying needs of relationship types

3.1Key points in this chapter

3.2Basic descriptors of the MBTI dimensions

3.3The MBTI of the Administration and Marketing departments

3.4The MBTI of the Administration and Marketing Managers

3.5The MBTI profile of the RMs and their senior managers

3.6Underlying needs in the relationship

3.7Numbers of type out of 60 possible

4.1Key points in this chapter

4.2General theory of Inclusion–Control–Openness ...