Chapter 1

Why Bother with Performance Appraisal?

In my e-mail inbox this morning was a newsletter that a colleague writes monthly with some of his musings. One of them: “Before someone can understand how effectively, they usually need to know what and why first.” That makes sense. So let’s start by looking at exactly what performance appraisal is and why we do it, and then get a sense of how most companies handle the basic elements of performance appraisal—what the common and uncommon performance appraisal practices are.

What Is a Performance Appraisal?

One of the most basic causes of performance appraisal failure is that so few people understand just what a performance appraisal is. Listen up: A performance appraisal is a formal record of a ...

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