How to Be Good at Performance Appraisals

Acknowledgments

My thanks go to the many people from whom I have learned so much during the thirty years that I have spent concentrating on performance appraisal. Bloggers like Kris Dunn and Ann Bares amaze me with their ability to come up with fresh insights and new ideas every few days. I am indebted to academics like Peter Cappelli and Steven Scullen, and particularly Ed Lawler, whose research and experience have made huge contributions to the field of performance management and my own understanding. Consultants and practitioners like Steve Sussman, Paul Falcone, and Jack Zigon have taught me a great deal.

This book would not have been possible without the support and guidance of Courtney Cashman and Melinda Merino, my editors at the Harvard ...