CHAPTER 2
Promotion of Hoshin Kanri
Born as a part of TQM, hoshin kanri is a system for quality control and continuous improvement activities. It has been given various definitions, the simplest of which are listed in Table 2-1.
November 1984 |
K. Nayatani, Way of Looking and Thinking of Things (JUSE):
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November 1984 |
S. Mizuno, Companywide Overall QC (Nikka-Giren):
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