Publisher’s Message
Dr. Yoji Akao, chairman and professor at Tamagawa University’s Department of Industrial Engineering, has been a primary architect in the design of several quality control methodologies, including quality function deployment and policy deployment (hoshin kanri). Productivity Press published his edited volume, Quality Function Deployment: Integrating Customer Requirements into Product Design, in 1990. This year we are extremely pleased to offer our readers this latest of his works, Hoshin Kanri: Policy Deployment for Successful TQM.
This book provides an in-depth examination of the implementation of hoshin kanri, including several case studies written by the implementing companies themselves. Two of the contributing authors, ...
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