Trends in the Global Work Environment
Let’s review for a moment. This book is designed to help you “get along, get it done, and get ahead” at work. Chapter 3 in Part One introduced you to the Sequence for Success model that is at the heart of the book (Figure 10.1). The model illustrates how interpersonal communication behavior leads to strong work relationships, which build loyalty, satisfaction, and commitment. These positive emotions are prerequisites for maximum performance and organizational success.
Figure 10.1 Sequence for Success.
In Part Two, you read about strategies for “getting along.” You learned best practices for communicating ...
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