CHAPTER 2

Overview of the Financial Services Industry

This chapter provides a summary of the Financial Services industry. It is not meant to provide an in-depth overview but to provide sufficient context for the rest of the book.

A Simple Definition

The Financial Services industry is a wide and complex area (which this chapter will hopefully demonstrate) which means providing a precise definition can be challenging. Therefore for this book, it will be defined as follows:

The Financial Industry consists of many Financial Services Organizations providing financial services products/services to their customers and consumers.

The Financial Services Organizations that provide these services cover many firms such as banks, credit card providers, investment ...

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