Why Learning Is Central to Sustained Innovation
Many managers think they can create better products just by improving the development process or adding new tools. But it’s skilled people, not processes, that create great products.
We frequently visit companies where managers say they want to improve their product development capability. They want to learn how lean principles and practices can improve their ability to innovate while reducing costs and improving quality. When we inquire about their approach to human resource development, we often hear, as one vice president of product development recently told us, that “of course, people are our most important asset. So we recruit ...
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