Data Driven

Foreword

When I first met Tom Redman, I was terrified. He was bringing a mutual client to Morningstar, to assess our work as part of their supplier management program. While I was confident that our data quality was among the best—if not the best—in the industry, I was intimidated by Tom’s credentials and knew that he might nail us in his review.

Here on our doorstep was someone who called himself the Data Doc; someone with a PhD and Bell Labs experience (the height of research excellence, in my mind); and someone who invented and led the Data Quality Lab from 1987 to 1995. He’d founded a successful consulting business, Navesink Consulting, and had organized a group of like-minded individuals into the International Association of Information ...