Contents

Preface

Author

Introduction

Background

Reasons for Mistakes

Chapter 1 In a Hurry to Get the Task Completed

Chapter 2 To Meet a Deadline

Chapter 3 Failure to Consider All Costs of the Operation

Chapter 4 Failure to Consider All Aspects of the Project

Chapter 5 Failure to Ask Others for Assistance

Chapter 6 Conclusions and Recommendations

Appendix: Topics for Additional Information

Anthropometry

Crew Resource Management

Human Factors

Incentive Systems

Industrial Engineering

Kaizen Event

Scientific Management

Usability

Usability Testing

References

Index

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