Continuous Improvement Strategies

Acknowledgments

I would like to thank all of the people who helped me to complete this book. I especially want to acknowledge a few individuals who dedicated a significant amount of their time to aiding me in this endeavor. First, I want to thank Carol Jelen, my agent, for working with me to secure the book contract. I would also like to thank Theron Shreve, the director of DerryField Publishing Services, for spending countless hours reviewing the book’s contents to ensure their readability and accuracy. Additionally, I would like to thank Marje Pollack, my copy editor and typesetter. She devoted a significant amount of attention to the layout of this book as well as to helping me to correct errors in grammar and sentence structure. Finally, ...