Continuous Improvement Strategies

Contents

Dedication

Contents

Preface

Acknowledgments

About the Author

Chapter 1: Office-Level Healthcare Leaders: Who They Are and What They Do

1.1 A Brief Introduction

1.2 Healthcare Leaders: A Definition

1.3 Healthcare Leaders: A Significant Part of the Workforce

1.4 Types of Healthcare Leaders

1.5 Healthcare Leaders Are a Diverse Group of People

1.6 Where Do Office-Level Healthcare Leaders Fit In?

1.7 Office-Level Healthcare Leaders: The Most Important Cogs in the Corporate Wheel

1.8 The Three Interrelated Elements: Best Practices Management Techniques, a People-Focused Culture, and CI Methodologies

1.9 Healthcare Organizations Often Do a Poor Job of Training Office-Level Leaders

1.10 A Case In Point: What Does One Do with a Well-Connected ...