CHAPTER 19

Meaningless Choices

(Decisions That Do Not Matter)

Vignette: New Employee Benefits

“We are not interested in your benefits plan,” said Steve, the spokesperson for the plant workers. His statement took me by surprise.

I was proud of the negotiations I just had with a group insurance company. I would be able to offer the 30 employees of my young firm a group benefits plan that was comprehensive yet affordable. Although the company was only 2 years old and had recently turned the corner to profitability, I wanted to include what I thought would be an attraction to help recruit additional employees for a business ready for growth.

I had not planned for a rejection of the benefits plan by my employees. Indeed, in Canada, where the government ...

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