CHAPTER 6

Learn from Your Failures

(Do Not Reinvent the Wheel)

Vignette: The Wrong Estimate, Again

He made an estimate mistake. Again.

Francis was the best estimator we had. Whenever a new Request for Proposal (RFP) came to us from the federal government, Francis was the first person to have a look at it and advise management whether the company should participate in the bidding process. This was an important decision because the time and effort invested in preparing a proposal often required a few weeks of professional and management time. We needed to send line managers to inspect the equipment in need of repair or maintenance, estimate the effort that was necessary to make those repairs, evaluate the required material that we needed to purchase, ...

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