CHAPTER 3
When You Do Not Decide, You Have Decided
(Do Not Procrastinate)
Vignette: The Pandora Box
“Yet another request for a change in the specifications of the application,” said Pierre, my project manager.
My company won the bid to develop a new insurance software for this Canadian company on the basis of a comprehensive request for proposal (RFP), which included a detailed functional requirements list deemed generally as “specifications of the application” Pierre was referring to.
Sandy, the client’s project director, kept changing these requirements, adding new functionalities during our weekly project status reviews. Every change request needed to be reviewed and approved by my project manager and me.
If the change requirement was not ...
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