Visual Summary
SQ1 How can the ACE process help you persuade your audience?
SQ2 What are the basic elements of persuasion?
Building credibility
Constructing a logical argument
Appealing to your audience’s emotions
Rely on proven principles:
Maslow: safety, love, belonging, self-esteem, self-actualization
Cialdini: consistency, social proof, liking, reciprocity, scarcity
Show emotional commitment
Use storytelling and powerful ...
Get Business Communication, Third Edition now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.