Business Analysis, 4th Edition

4 THE BUSINESS ANALYSIS SERVICE FRAMEWORK

INTRODUCTION

The breadth of the business analyst role has resulted in the development of an extensive toolkit of skills and techniques. However, clarifying business analysis itself is critical if the role and the benefits it can bring are to be recognised by organisations. Chapter 1 introduced the BASF, which proposes a portfolio of services that may be offered by business analysts. The BASF also provides a basis from which the business analyst role may be adapted to align with any organisational or project contexts. These contexts may impose standards that determine the required approaches to the business analysis work, the modelling techniques applied when analysing business situations and system ...