Appendix C

Detailed Contents

List of Figures

Chapter 1: Introduction

Why Is There So Much Bad Management?

Why Choose This “Good Versus Bad” Approach?

What Does This Book Do?

How Does It Compare With Existing Books?

What Are the Special Features of This Book?

What Is Its Target Audience?

Part I: Good and Bad Management

Chapter 2: Essential Fundamentals

The Business Environment

Resources

Management Skills

Roles

Management Processes

Conclusions

Chapter 3: Management Failings

Planning

Problem Solving

Decision Making

Organizing: Structure, Style, and Change

Staffing

Leading or Directing

Motivation and Respect

Communication

Delegation

Controlling

Miscellaneous Operating Activities

Culture and Past History

Strategy Elements

Technical/Functional Skills ...

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