10 Steps to Successful Meetings

Contents

Preface	vii
Introduction	1
STEP 1	Form the Team—Decide If the Meeting Is Necessary	7
STEP 2	Create the Agenda and Identify Participants	17
STEP 3	Lay the Groundwork for Success	33
STEP 4	Identify Appropriate Facilities	49
STEP 5	Use a Reliable Process to Facilitate the Meeting	63
STEP 6	Build a Game Plan for Success	87
STEP 7	Prepare for the Meeting	99
STEP 8	Conduct the Meeting	115
STEP 9	Manage Difficult Situations and Participants	131
STEP 10	Evaluate Your Success and Follow Up	145
Conclusion: Continuing Your Journey	155
Bibliography	157
Index	159