Work as imagined and work as done: Mind the gap
Steven Shorrock explores the differences between work as imagined and work as done in a variety of settings, and he outlines implications for the inevitable gaps.
![Photograph of mural "Sorting the Mail" by Reginald Marsh at the Ariel Rios Federal Building, Washington, D.C.](https://www.oreilly.com/radar/wp-content/uploads/sites/3/2019/06/mural-ariel-rios-marsh-1_crop-5213ddceb6091808f9a793af2a7322da-5.jpg)
This is a keynote highlight from the O’Reilly Velocity Conference in Amsterdam 2016. Watch the full version of this keynote on Safari.
You can also see other highlights from the event.