Flattening organizations
It's easy to talk about eliminating hierarchy; it's much harder to do it effectively.
Commentary
Independent perspectives on the state of business and technology.
The computing of distrust
A look at what lies ahead in the disenchanted age of postmodern computing.
Uber is breaking bad
Uber has built a great service. Why do they feel the need to use dirty tricks to succeed?
The Internet of Things and Humans
The network, new data capabilities, and mobile devices rich in sensors have created fresh and unconventional possibilities to rethink workflows and processes in the real world.
What Amazon, iTunes, and Uber teach us about Apple Pay
Truly disruptive services don’t just digitize the familiar. They do away with it.
By People, For People
The failure of healthcare.gov was a textbook DevOps (or rather, lack of DevOps) case study. But it’s part of a wider pattern that reminds us that people should be at the heart of everything we build. In fact, getting the “people” part right is the key both to DevOps and great user experience design.
#IoTH: The Internet of Things and Humans
The IoT requires thinking about how humans and things cooperate differently when things get smarter.
How I failed
A candid post about some of the things that kept me, my employees, and our company from achieving our full potential.
The Clothesline Paradox and the Sharing Economy
When you put your clothes in the dryer, the energy you use is measured and counted, but when you hang them on the line, they disappear from the measured economy