In a connected company, management needs to function more like a city
Your job is to design and run the systems that support your company and achieve its purposes: How do you tune the system to avoid rigid bureaucracy, anarchy, or chaos?
Your job is to design and run the systems that support your company and achieve its purposes: How do you tune the system to avoid rigid bureaucracy, anarchy, or chaos?
The majority of business growth in the coming decades—new jobs and new businesses—will come from services.