New Manager Bootcamp
Published by O'Reilly Media, Inc.
Essential skills for managing and leading people
It takes more than industry know-how to successfully manage people and inspire them to reach their full potential. You’ve been successful in your previous roles or you wouldn’t have been promoted to management, but as you prepare to lead others, you’ll need to build the “people” skills that will promote your success, and the success of your teams, in your new position. This two-session bootcamp is designed to give you the tools you’ll need to meet the challenges of managing and leading people.
Join experts Jennifer Stine and Julie Jungalwala to deepen your leadership skills with new insights, knowledge, and confidence. You’ll ferret out your own knowledge gaps through reflection and discussion, identify your strengths, and then move on to critical leadership abilities such as decision-making, trust-building, communication, authenticity, and creating and maintaining strong relationships. You’ll also explore the skills you’ll need to operate effectively and thrive within a broader organizational context.
Session 1: Setting Yourself Up for Success in Your New Role and Mastering Relationships
It starts with you. In this first session you’ll take a deep look at your strengths and weaknesses, identify your management style, and zero in on the core skills you’ll need to develop in order to effectively manage and lead others. You will also learn how to motivate your staff, coach effectively, give feedback, and manage those difficult conversations.
Session 2: The Organizational Context—Managing Up, Down and Across In this second session, you’ll look at how your role fits into the larger context of your organization and how to be effective and negotiate challenges specific to your role. The ability to build trust, communicate and lead authentically, and to build and use power are foundational to the success of good managers and leaders.
NOTE: With today’s registration, you’ll be signed up for both sessions. Although you can attend either of the sessions individually, we recommend participating in both sessions.
What you’ll learn and how you can apply it
By the end of this live, hands-on, two-session series, you’ll understand:
Session 1: Setting Yourself Up for Success in Your New Role and Mastering Relationships
- What personal success looks like to you
- How to identify and develop your strengths
- What motivates you, and how to motivate others
- Your leadership style
- Effective ways to develop the people who report to you
- How to give and receive feedback effectively
- How to prepare for difficult conversations that move the work forward
Session 2: Managing Up, Down and Across
- The ways managers use power effectively, as well as what not to do
- Effective decision-making practices
- How to build trust and communicate more effectively with your direct reports, your peers, and your boss
- How to identify your stakeholders and options for managing them
- How to use currencies to exercise influence without direct authority
- What your authentic leadership looks like and how to develop it
And you’ll be able to:
Session 1: Setting Yourself Up for Success in Your New Role and Mastering Relationships
- Identify your leadership style and understand when it does and doesn’t serve you
- Describe your strengths and your motivations and craft these into a vision of yourself as a manager and leader
- Appreciate and consider how to meet the motivations and needs of others
- Describe how to give and receive feedback and how to develop a growth identity or mindset
- Plan for a difficult conversation
Session 2: Managing Up, Down and Across
- Identify ways to effectively use power and influence to motivate teams
- Describe why trust and communication are so important and ways they can be improved
- Craft a vision of yourself as an authentic leader, including how you’d like to lead others
- Describe what “currencies” are and how to use them to build your influence and strengthen your relationships
- Develop more effective strategies for managing a range of stakeholders
This live event is for you because...
- You’re a new manager who wants to develop your leadership skills.
- You want to be a more effective manager and leader.
- You want to develop your influence and the visibility of your team and its work.
Prerequisites
Recommended preparation:
- Read “Becoming the Boss" (article)
- Read “The Authenticity Paradox” (article)
- Read “The Influence Model: Trading What They Want for What You've Got: Using Reciprocity and Exchange” (chapter 2 in Influence Without Authority)
Recommended follow-up:
- Read HBR's 10 Must Reads for New Managers (book)
- Watch Get Better at Receiving Feedback (video)
- Read Influence and Persuasion (book)
- Read Authentic Leadership (book)
Schedule
The time frames are only estimates and may vary according to how the class is progressing.
Session 1: Setting Yourself Up for Success in Your New Role and Mastering Relationships
How to make an effective transition to your new role (30 minutes)
- Group discussion: How many years of experience do you have as a manager? How many direct reports do you have?
- Presentation: The new manager transition; What are strengths and why are they important as a new manager?
- Hands-on exercises and discussions: Share your manager transition reflections and goals for this program;
How to motivate others and get results (30 minutes)
- Presentation: Motivating ourselves and others;
- Hands-on exercises and discussions: Share the most motivating thing someone ever said to you; determine what motivates you;
- Lecture: Autonomy, Mastery & Purpose
- Q&A
- Break
How to build effective work relationships and get the best out of your team (50 minutes)
- Presentation: Building strong work relationships and why it matters; the manager’s role in developing others—manager as coach
- Hands-on exercises and discussions: Plan a coaching conversation
- The power of feedback and what to do when the conversation gets difficult (50 minutes)
- Presentation: How to give and receive effective feedback; how to tackle a difficult conversation
- Hands-on exercises and discussions: Share the best and worst feedback you’ve ever gotten; reflect on how to ask for better feedback; complete the difficult conversation exercise
- Q&A
Session 2: Managing Up, Down and Across
How to use managerial power effectively (60minutes)
- Presentation: Using managerial power effectively; teams and decision-making
- Hands-on exercises and discussions: Share examples (good and bad) of managers who have used power with you; reflect on how you can use your power effectively; determine what new decision-making practices you’ll adopt
- Q&A
- Break
Influence with and without authority (60 minutes)
- Presentation: What is a stakeholder and why are they important?; influence without authority, Cohen Bradford model
- Hands-on exercises and discussions: Map your current stakeholders; discuss new sources of influence you could use
- Q&A
- Break
Team trust and your authentic leadership (60 minutes)
- Presentation: Developing trust and effective communication feedback; what authentic leadership is and why it matters; the authenticity paradox
- Hands-on exercises and discussions: Share why you trust the people you trust; discuss things you can do to build trust; complete the “authentic self” exercise
- Q&A
Your Instructors
Jennifer Stine
Jennifer (Jenny) Stine has been teaching organizational behavior, teamwork, and leadership for close to a decade. Her teaching experience includes a master’s level organizational behavior course at Harvard Extension and short professional development courses in leadership and teamwork at Harvard’s Division of Continuing Education. Jenny has also practiced these skills in senior-level leadership roles, including at MIT, where she was the founding director of the Professional Education Office; at Harvard, where she led executive education for the Graduate School of Education; and as a learning and development consultant for industry, including ongoing work at Accenture. She holds a PhD from Stanford.
Julie Jungalwala
With over fifteen years’ experience as a management trainer, consultant and coach, Julie has worked with a wide range of for profit and not-for-profit clients across the US and Europe. Clients include the IT Academy at Harvard University, Microsoft, Bullhorn, Greentown Labs, FrontPoint Security and Babson College. Her workplace skill building programs have helped thousands of employees and managers step into their potential as leaders and increase the creativity, collaboration and problem-solving capabilities of their teams. Julie graduated from Queen’s University, Belfast, with a degree in Business Administration and French and from the Harvard Graduate School of Education with a Masters degree in Education, specializing in adult development, learning technology and behavioral change.