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Confidence / Motivation

Building Trust

Published by Pearson

Intermediate content levelIntermediate

How to Build Trust and Make Better Decisions

  • Learn to employ integrity and develop trust to build the best relationships
  • Lecture and exercises that empower you to tap into a life aligned to your values
  • Apply practical techniques to boost and strengthen your skills of demonstrating integrity and trust in your work

Demonstrating integrity and trust are crucial for individuals, teams, leaders, and collectively for organizations. The strongest relationships are built on mutual trust, which is built through experience of mutual reliability. When this is present, the magic happens in terms of accountability, output, and performance.

There can be many barriers to truly living and working with integrity. These include dishonesty, lack of transparency, and lack of accountability, and these can often show up in our actions, even if we do not intend it. Integrity is often seen as a character trait and trust as something that we earn. Through stronger self-awareness, we can develop the skills and behaviors that underpin both.

In this training, Emma Sue Prince, an expert in experiential learning, demonstrates practical techniques to boost and strengthen your skills in trust and integrity, which can improve all your relationships. This makes tackling any current or future challenge easier and makes you a great team player, a strong leader, and a powerful persuader.

Career Success Series

The Career Success Series from Pearson addresses essential skills for your personal and professional development in the areas of communication, presentation, critical thinking, teamwork, leadership, problem solving, and resilience. These skills are critical for any industry, any job title, and any career stage – whether you are just starting out or have been in the workforce for years. Expert trainers deliver practical tools and techniques you can use to enhance your resume, excel in your career, or simply enrich your life skills.

What you’ll learn and how you can apply it

  • The key characteristics and traits that underpin integrity and the kinds of actions that build trust in the workplace
  • How to strengthen accountability in yourself and in your team
  • Your values and how they link with stronger decision-making
  • How to demonstrate integrity and build trust day-to-day

And you’ll be able to:

  • Apply helpful strategies for growing trust and employing integrity to support yourself and your team
  • Identify your unique values to make better decisions and to develop stronger self-awareness
  • Lead others by example

This live event is for you because...

  • You want to strengthen trust and accountability in your team
  • You want to demonstrate integrity in the workplace
  • You want to strengthen your leadership skills

Prerequisites

  • Come with pen and paper to participate in the course exercises

Recommended Preparation

  • Read: 7 Skills for the Future by Emma Sue Prince Chapter 4: Integrity
  • Please download these files in the Resources module for this course (available when the course starts) as they will be used in the exercises during the course:
    • Values exercise
    • 10 steps to Integrity

Recommended Follow-up

Schedule

The time frames are only estimates and may vary according to how the class is progressing.

Segment 1: The Value of Integrity and Trust (45 minutes)

  • Welcome
  • Course objectives and overview
  • Getting the most out of the course
  • Integrity and Trust Defined
  • The power skills that make you stand out
  • The human factor
  • Definitions of integrity
  • Traits and characteristics
  • Exercise 1: How strong is your integrity? Quiz
  • Break (5 minutes)

Segment 2: Leading with Integrity (30 minutes)

  • Why integrity must start with you
  • Identifying your values
  • How to live life aligned to your values
  • Using your values to make decisions
  • What happens when values are breached?
  • Exercise 2: Identifying your values
  • Segment 3: Creating Trust and Accountability (30 minutes)
  • What actions and behaviors demonstrate accountability?
  • Why time management matters when building trust
  • How to actively build integrity and trust in your relationships
  • Break (10 minutes)

Segment 4: Teams and Trust (20 minutes)

  • What factors make up a high-performing team?
  • Workplace integrity – your conduct at work and why this matters
  • How to resolve conflict with integrity and empathy

Segment 5: Integrity and Trust in Practice (30 minutes)

  • Barriers to integrity and trust
  • Key actions you can take every day
  • Case study – what would you do?
  • Being the change you want to see

Course wrap up and final Q&A (10 minutes)

Your Instructor

  • Emma Sue Prince

    Emma Sue Prince is author of 7 Skills for the Future, published by Pearson Business and translated into 10 languages. A specialist in experiential learning, Emma Sue advocates the power of developing and nurturing the skills she writes about to transform lives.

    The skills are adaptability, critical thinking, empathy, integrity, optimism, being proactive, and resilience.

    Emma Sue delivers powerful workshops across a range of industries from law firms to hospitals to universities and software engineering companies, as well as to “closed” groups globally. She has connected with people across the world delivering her sessions to Muslim communities in Bangladesh and North Africa, as well as to diverse groups in the UK.

    Follow Emma Sue on Instagram: https://instagram.com/7skillsforthefuture?igshid=YmMyMTA2M2Y=