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Cloud Computing

AWS Observe and Operate: Manage Your Cloud Infrastructure and Modern Applications

Published by O'Reilly Media, Inc.

Intermediate content levelIntermediate

Centralized operations with control, agility, and scale across environments

It’s no longer a question of whether your organization is moving to the cloud, but rather how fast you can move while ensuring security, visibility, control, and safety. If you’re migrating to the cloud or already operating in the cloud, you want a secure and efficient way to manage and monitor your infrastructure and applications in the cloud, on premises, or in hybrid or multicloud environments. But operations management tools can be monolithic, siloed, and not natively integrated. Tired of building custom solutions and designing manual processes that hinder your cloud development as you operate your applications at scale? Join us for AWS Observe and Operate, a three-part series of half-day online events designed to showcase solutions for your observability and operations needs.

In this first event of the AWS Observe and Operate Series, AWS experts show how you can implement and automate IT operations processes like incident, event, and change management with scalable, cloud native services. If you’re already using ITSM tools like Jira Service Management or ServiceNow, you’ll learn how to leverage and enhance those existing investments with bidirectional integration, allowing you to automate your ITSM processes and eliminate manual steps. You’ll also learn how you can prevent and mitigate operational issues before they impact your customers by using AI-powered anomaly detection with built-in proactive and reactive processes to detect abnormal operating patterns. Lastly, you’ll learn ways to optimize your resources and infrastructure to save your team headaches and to keep costs down.

What you’ll learn and how you can apply it

  • Learn how you can operate and manage your applications securely at scale in AWS, hybrid, and multicloud environments with AWS Systems Manager
  • Learn how you can leverage AIOps to identify the root causes of issues faster across complex workloads with Amazon DevOps Guru
  • Gain the right amount of operational insight and learn best practices to optimize your resources and reduce operating costs

This live event is for you because...

  • You’re a cloud engineer or architect responsible for managing and maintaining infrastructure and applications in your AWS, hybrid, or multicloud environment.
  • You’re responsible for monitoring systems and applications to ensure they run smoothly, while responding to and quickly resolving incidents to minimize downtime and prevent service disruptions.
  • You want to improve uptime and reduce operating costs across your operations through automation.

Prerequisites

  • Foundational knowledge of cloud or on-premises infrastructure and applications
  • Come with your questions
  • Have a pen and paper handy to capture notes, insights, and inspiration

Recommended follow-up:

Schedule

The time frames are only estimates and may vary according to how the class is progressing.

Jonathan Hassell: Introduction (5 minutes) - 9:00am PT | 12:00pm ET | 4:00pm UTC/GMT

  • Jonathan welcomes you to AWS Observe and Operate: Manage Your Cloud Infrastructure and Modern Applications.

Joseph Cudby: Continuous Operations with AWS (20 minutes) - 9:00am PT | 12:00pm ET | 4:00pm UTC/GMT

  • Joseph Cudby introduces the concept of continuous operations and how AWS thinks about it. Then he’ll dive right into Amazon DevOps Guru and show how AIOps can help you identify the root causes of issues more rapidly across complex, cloud native workloads.

Mark Bychowski: Automating Operations with AWS Systems Manager (20 minutes) - 9:20am PT | 12:20pm ET | 4:20pm UTC/GMT

  • Operating your applications and resources in any environment with agility, scale, and control is the central, critical component to accelerating application development and deployment without compromising governance or stability. Mark Bychowski explains how AWS Systems Manager enables a cloud native solution for end-to-end management, meeting customers where they are in their cloud operations journey—whether that’s traditional IT operations or DevOps—across the different facets of operations (for example, it helps traditional IT operations modernize ITIL processes).

Soniya Parmar: Automating IT Service Management with AWS (20 minutes) - 9:40am PT | 12:40pm ET | 4:40pm UTC/GMT

  • IT service management processes are key to stable operations and compliance regardless of your operating model, whether you use a traditional ITSM solution or other methods. Change management helps prevent customer impact while maintaining compliance. Event and incident management help you quickly and consistently resolve issues. Soniya Parmar shows you how AWS can help you automate these processes in AWS, hybrid, and multicloud environments.
  • Break (5 minutes)

Sarah Holberg: Incident Response and Collaboration with AWS (20 minutes) - 10:05am PT | 1:05pm ET | 5:05pm UTC/GMT

  • Having a predefined incident response plan that helps you engage the right resources quickly and efficiently is critical to resolving security and operational incidents and minimizing their impact. Sarah Holberg discusses best practices developed by AWS and how AWS Incident Manager can help you plan your incident response and learn from your incidents to improve uptime.

Joseph Cudby and Oren Nachman: Resource Optimization (20 minutes) - 10:25am PT | 1:25pm ET | 5:25pm UTC/GMT

  • Resource optimization is an ongoing challenge. How do you identify whether you have enough of the right resources at the right time? Are they in the right state to meet the requirements of the workload? Joseph Cudby and Oren Nachman share how Amazon DevOps Guru and AWS Systems Manager can give operations teams the insight they need to optimize infrastructure.

Venkat Krish: Let’s Talk Operations! (20 minutes) - 10:45am PT | 1:45pm ET | 5:45pm UTC/GMT

  • Hear from AWS customers and partners about how they have used AWS CloudOps services to enable and improve their operations.

Jonathan Hassell: Closing Remarks (5 minutes) - 11:05am PT | 2:05pm ET | 6:05pm UTC/GMT

  • Jonathan closes out today’s event.

Your Host

  • Jon Hassell

    Jonathan Hassell is content director for data and AI at O'Reilly Media. He's been writing, editing, and presenting technical content for 24 years, and yet he still cannot remember how to exit Vim

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