At the beginning of this book, we considered an approach to becoming a critically aware communicator by observing how communication happens in real life and learning about the theories that underpin it. The kind of instructions and do-and-don’t lists often found in popular literature, and even in professional training, do not always result in effective language use or communication. Quite the contrary: If we are not aware of the complexity of language and communication, we lack flexibility and awareness and might send out unintended messages or communicate in a way that leads to misinterpretation and conflict.
The main aim of the language-centered approach presented in this book is to develop a conscious, “noticing” ...
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