Workarounds That Work: How to Conquer Anything That Stands in Your Way at Work

16Overcoming Criticism, Complaints, and Resistance

People can surely present challenges to one another through their mental and emotional attitudes. Perhaps you have noticed. Some of the more difficult attitudes to address are those that show up in the form of nonstop criticism, complaints, and plain old resistance. Nothing ever seems to be right, good enough, or well thought-out—these folks can find fault with anything. Often, these people would rather bellyache and moan than roll up their sleeves and do anything about the object of their discontent.

So, tell me, then, have you had your minimum daily requirement of criticism today? If so, have you also offered your share to people with whom you work or live? Do you know anyone whose core competency ...