How to Troubleshoot Bluetooth Problems
Bluetooth is a wireless protocol for connecting accessories to computers. Bluetooth is commonly used to connect keyboards, mice, handheld devices, mobile phones, and GPS receivers.
Bluetooth is simple enough to configure that most users can connect Bluetooth devices without help from the support center. However, users may occasionally have problems initiating a Bluetooth connection. Other times, a connection that previously worked may stop working for no apparent reason.
If you cannot successfully connect a Bluetooth device, try these troubleshooting steps:
Verify that the device is turned on and that the batteries are charged.
Place the device within a few feet of your computer (but not too close to your Bluetooth ...
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