Chapter 3

Troubleshooting and Getting Help

IN THIS CHAPTER

check Using the Windows troubleshooting tools

check Fixing installation and update problems

check Running troubleshooting tools with Windows Terminal

check Taking screen shots of your problems

check Using Windows Sandbox

check Getting help from Microsoft

check Receiving remote assistance

check Getting help on the web

Your PC ran into a problem that it couldn’t handle, and now it needs to restart. You can search for the error online, but the error message goes by so fast that you can’t possibly read it.

Wish I had a nickel for every time I’ve seen that “blue screen” message. People write to me all the time and ask what caused the message, or one like. My answer? It could be ...

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