CHAPTER 9

Servant Leadership in the Digital Age

Quotations to Ponder

Listening is the most important skill for a leader, no matter the educational background. Listening leads to the greatest form of communication of a leader.

—Eddy Perez, Cofounder and CEOEquity Prime Mortgage

If you want to see an organization getting enthusiastic, have a leader who wants to win and engrains in the culture that we are here to be the best in the marketplace.

—JR Wilson, Vice President for Tower Strategy & Roaming AT&T

Good leaders have listening and influencing skills. They demonstrate empathy and authenticity.

—Brad Taylor, former Brand StrategistThe Coca-Cola Company

Leadership is vision, mission and passion.

—Robert Striar, PresidentM Style Marketing

We expect ...

Get Win Business with Relationships now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.