CHAPTER 1

Relationships Matter for Business

Quotations to Ponder

It’s about Win-Win-Win! In my case, it should be a win for my company, a win for my clients, and a win for our shared consumers.

—Brad Taylor, former Brand StrategistThe Coca-Cola Company

Real estate is a people business, and our clients are the heart and soul of everything we do.

—DeAnn Golden, President and CEOBerkshire Hathaway HomeServices Georgia Properties

It makes a huge difference, if you invest your time and efforts to read the EQ1 of people, interpret their body language, and get a good understanding of what this person cares about.

—JR Wilson, Vice President for Tower Strategy & Roaming AT&T

Good salespeople practice active listening and genuine keeping up. They know ...

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