From a relational perspective, customer service means providing other human beings with products/services they want and need at the right time in a convenient way. No matter where you are from or what culture you grow up with, we have a lot more in common than in difference. The Tao of the universe transcends. Perhaps we are in different businesses or industries, but we are all doing customer service through communication with other human beings. We are providing customer service for people in our communities: consumers, clients, business partners, students, patients, and pet owners. Mistakes have been made by companies in giving customers wrong products, lousy services, and/or via inconvenient formats at improper times. In the past ...
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