Table of Contents - Why Quality is Important and How It Applies in Diverse Business and Social Environments, Volume II [Book]

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Contents

Acknowledgments

Chapter 13 Fundamentals of Project Management

Project Management Systems

Chapter 14 Cost of Quality

Speaking the Language of Management

Quality and the Bottom Line

Chapter 15 History and Background

Role and Purpose of Audit

Approaches to Audit

An Audit or a Quality Visit

Chapter 16 Awards

Chapter 17 What Is Design?

Selecting for Design

Validation and Verification

Validation Plans and Protocols

Quality Engineering—Risk and Variation

Chapter 18 Accurate and Reproducible Measures

Conformity Assessment

Measurement Uncertainty

Quality in the Test and Calibration Laboratory

Quality in the Research Laboratory

Chapter 19 Education

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