Acknowledgments

This book is dedicated, first, to my wife, Jennifer, without whom this book would not have seen the light of day. This is also for the many bad and awful bosses and human resources (HR) people I’ve dealt with over the years, who have taught me just how important it is to put “human” before “resource,” how not to treat employees if you want them to do their life’s best work for you. While I have learned from many mentors’ books, podcasts, and articles, nothing has taught me quite as much as my amazing consulting and coaching clients, who are too numerous to mention here. All together, all of the people referred to have propelled me down the path of HR transformation and employee experience consulting to fix HR for the tens of millions ...

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