Book description
Techniques for better planning, organizing, directing, staffing and controlling.
Table of contents
- Cover Page
- Title Page
- Copyright Page
- Contents
- About This Course
- How to Take This Course
- 1 What Is a Manager
-
2 The Development of Contemporary Management
- The Classical Approach to Management
- Behavioral Science and Management
- The Quantitative and Systems Approaches to Management
- Contingency Theory
- The Practitioner-oriented Approach to Management
- The Total Quality Management Approach
- Implications for Managers
- Review Questions
- 3 Managerial Planning
- The Purpose of Planning
- The Strategic Planning Process
- Operational Planning
- Planning for Control: The Evaluation Stage
- Operating Plans
- Linking Strategy and Operations
- Implications for Managers
- Review Questions
- 4 Structuring the Organization
- 5 Organizing Human Resources
- 6 Understanding Motivation
- 7 Understanding Leadership
- 8 The Managerial Control Process
- 9 Understanding Total Quality Management
- 10 Managing in Tomorrow’s Environment
- Bibliography
- The First Examination
- The Practice Case
- The Practice Case Solution
- The Examination Case
- Selected Readings
- Index
Product information
- Title: What Managers Do, Fourth Edition
- Author(s):
- Release date: November 1993
- Publisher(s): AMA Self-Study
- ISBN: 9780761214038
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