Chapter 5Designing user experience

User experience through spaces

The user and visitor experience is coloured through the way we enter into a building and how room-by-room movement around the interior spaces occurs to complete tasks. This could be a child entering their home after school with homework, playtime, dinner time, bath time and sleep; it could be an elderly lady at a bank branch needing to speak with the manager about her savings account, or it could be a young executive joining the departmental team on a workshop day in the head office. Whatever we are doing in our life, we are entering and exiting a building with around 80% of that time inside ...

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