NOTES
Introduction
1. Organisation for Economic Co-operation and Development, “Trust in Government,” http://www.oecd.org/gov/trust-in-government.htm, accessed February 2020.
2. Associated Press, “Putin: Leader in Artificial Intelligence Will Rule the World,” September 4, 2017.
3. Deloitte, “Competing for Talent in the Public Sector: How States Can Win Hearts and Minds in a Tight Talent Market,” 2017.
4. Kim Parker, Nikki Graf, and Ruth Igielnik, “Generation Z Looks a Lot Like Millennials on Key Social and Political Issues,” Pew Research Center, January 17, 2019.
5. I first heard a similar phrase from Deval Patrick, then the governor of Massachusetts, who would frequently encourage people to “turn toward each other, rather than against one another.” ...
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